Schuh is a well-known footwear retailer with a strong presence in the United Kingdom. The brand is known for its wide range of shoe styles for men, women, and children, including sneakers, boots, and sandals. With over 100 stores nationwide, schuh has established itself as a go-to destination for trendy and high-quality footwear. The brand also offers a convenient online shopping experience, making it easy for customers to browse and purchase their favorite styles from the comfort of their own homes. Known for its extensive collection of popular brands and excellent customer service, schuh has built a loyal customer base and continues to be a top choice for shoe shopping.
Reviews
I was in the Belfast store this afternoon with my 2 year old to buy a pair of Vans. Apologies if I misheard him but I believe the man who served us was called Corey (he introduced himself to my daughter before measuring her feet which I thought was a nice touch) He went on to explain where and how to stand and for a young guy was incredibley professional and thorough. He was able to advise the different styles and fits and waited nearby while we made our selection. He seemed to be the only server when the shop was pretty busy but his service even at the till point was fantastic. Rarely leave reviews but I left thoroughly impressed and would like to see him recognised 👍🏻
I was in this store last Saturday in the castlecourt city centre. Myself and my daughter were served by Christian who was very knowledgable about the few trainers we were interested in, and very helpful. We left with a purchase and had a really good experience. So a big thankyou to Christian .
Every time I go to this store the staff are always huddled in the middle chatting and laughing away. Never get any help/customer service. Sometimes they’re even in the way of customers browsing items. Hoping some feedback will help management realise this is happening and I can shop in this store again.
Excellent customer service, returning school shoes and the service was first class. Staff where really pleasant and spent time finding shoes that not only fit but suited aswell. Shop was well presented and plenty of room.
My husband just left your store Schuh kids in Belfast Castle court .
He was trying to purchase an item Nike kids trainers were the price on the tag was displayed as £38 (discounted ) when he approached the counter staff member refused to sell it at the price as she said it was £48 and she just didn’t change the price on time .
I believe it is violation of consumer rights ?
She also ripped the tag of on his eyes and binned it. Then2 other members of staff approached and started arguing with him .
Can you please let me know is this standard behaviour and process in your store ?
Quite disappointing to say the least. You may have saved the £10 but most certainly lost a customer.
After having a bad experience the OFFICE Belfast I went down to Schuh to get shoes, got help minutes after entering the store, didn't have to wait ages for my sizes and bought a pair there. Even convenient payment method with no queueing.
A we bit expensive when people have no money
Fantastic shop. Very friendly staff, who are great at asking if you need any help. Great selection of men's shoes upstairs, with shoes from several brands. Very good prices as well. They also have a portable card terminal, so you don't even need to go to the till to pay. Very good location. It's my one stop shop for shoes (aside from running shoes). Great prices, with shoes to please everyone and wonderful staff, what's not to love? Highly recommended!
Location
Hours
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Monday
09:00 AM - 06:00 PM
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Tuesday
09:00 AM - 06:00 PM
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Wednesday
09:00 AM - 08:00 PM
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Thursday
09:00 AM - 06:00 PM
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Friday
09:00 AM - 06:00 PM
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Saturday
09:00 AM - 06:00 PM
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Sunday
12:30 PM - 06:00 PM
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